Music Operations Manager

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

The Music Operations Manager provides musical leadership for Disney Cruise Line’s Musician Crew Members, guiding them through the rehearsal process and upholding the creative integrity of each offering.  The Music Operations Manager supports casting efforts, maintains music materials, ensures creative consistency across the fleet, and contributes to an exceptional guest experience.  This role is also responsible for teaching musical charts, communicating the original creative intent, and delivering actionable feedback to support polished, high-quality performances.

What You Will Do

• Provide casting support by attending auditions, identifying talent, participating in casting sessions, and selecting musicians for current and future needs.

• Maintain and update music charts, ensuring accuracy and adaptability for casting or technical changes.

• Assist in the creation, editing, and maintenance of audition music.

• Organize and manage both digital and physical music libraries, and coordinate distribution of sheet music, charts, and audio tracks.

• Conduct ship visits during port days and sailings, to audit musical performances and contingencies as needed.

• Review and respond to special music requests for weddings in collaboration with relevant partners.

• Uphold music content guidelines and mentor musicians to ensure appropriate and engaging guest experiences.

• Lead cast meetings in the absence of the Talent Booking & Operations Manager.

• Lead musician rehearsals with clarity, creativity, and professionalism – teaching charts, delivering feedback, and ensuring alignment with the original creative intent.

• Collaborate with cast leadership (Dance, Vocal, Staging Captains) and shipboard teams to support the creative and operational success of all musical offerings.

• Support Music Captain selections during rehearsals.

• Ad hoc projects/assignment, as necessary.

Required Qualifications & Skills

• 1-3 years of proven leadership experience

• 1-3 years of previous music direction experience

• Excellent musicianship skills and the ability to instruct and direct musician rehearsals

• Proven exemplary experience in music performance in a theatrical environment

• Strong conflict resolution skills, to include the ability to turn negative feedback into a positive learning experience.

• Continually drives positive morale within Musician cast

• Demonstrates flexibility and prioritizes team work

• Focuses on building a positive learning environment for everyone

• Possesses excellent communication skills

• Approaches issues, both creative and operational, with integrity and professionalism

• General understanding of technical systems and vocabulary to communicate effectively between partners and leaders, both shipboard and shoreside.

• Delivers show notes and creative feedback tactfully and in a constructive manner.

• Ability to travel extensively – locally, domestically, and/or internationally.

Preferred Qualifications & Skills

• Prior Disney Cruise Line experience, particularly in a Musician or Music Operations Manager role.

• ·Previous leadership role experience with Disney Cruise Line or Disney Live Entertainment.

• Ability to make quick decisions in “Show Down” situations

• Capable of quickly adapting music charts as a result of technical challenges, casting changes and/or leadership requests

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