Operations Planning & Analytics Manager
応募 後で応募 Job ID 10144786 勤務地－都市 Celebration, フロリダ州, アメリカ合衆国 勤務地－国 Disney Cruise Line 掲載日 2026/03/11仕事内容:
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!
As part of the Disney Cruise Line Operations Integration team, the Operations Planning and Analytics Manager is responsible for the sustainment of DCL Operational Performance Metrics tools and leveraging the data captured to identify opportunities to optimize operational efficiency and business performance across the expanding fleet. This role will also support development of internal processes, documentation, and workflow tools to help the teams work more efficiently. Reports to the Manager, Operations Integration.
Responsibilities:
Partner with Technology, Industrial Engineering, and OpSheet teams to maintain and evolve operational performance metrics tools, reporting, and visualization.
Strategically align analytics with business goals & shape the DCL operational performance analytics roadmap.
Manage a work team of partners from Industrial Engineering, CIMA, Finance, Operations, and other stakeholders from across the business to define and standardize operational performance metrics.
Deliver comprehensive, data-driven reports and presentations that empower operations teams to address key business questions and support informed decision-making across the fleet.
Prepare analyses in support of various strategic, process improvement, and operational initiatives.
Drive process improvement and automation efforts for operations planning.
Manage sustainment and documentation of select operations planning processes and workflow tools.
Communicate regular updates to team and partners, address issues that may affect the success of projects and initiatives.
Support additional technology, accessibility, events, operations planning, and port & island development initiatives as needed by the organization.
Basic Qualifications:
3+ years experience in strategic planning, business analytics or other relevant disciplines, demonstrating exceptional attention to detail and proven analytical acumen.
Proficient with PowerPoint, Power BI, tableau and other data/metrics visualization tools.
3+ years’ experience integrating objective and subjective data from a variety of tools, including SQL.
Demonstrated ability to develop deep subject matter expertise to effectively communicate and influence decisions based on data.
Ability to translate data into clear, actionable insights for operational partners.
Experience successfully supporting high-profile projects with competing priorities and stakeholders.
Ability to strategically and flexibly adapt to evolving business needs.
Experience leading projects and driving cross-departmental solutions.
Ability to build relationships and collaborate with partners at all levels of the organization to achieve business objectives.
Proven self-starter with exceptional critical thinking, creative problem-solving, and decision-making skills.
Ability to travel both domestically and internationally based on operational needs.
Desired Qualifications:
Proficient knowledge of Disney Cruise Line
Proficiency in project management software including Smartsheet
Familiarity with DCL business systems and OpSheet
Required Education:
Bachelor’s degree in business, data analytics, industrial engineering, or other relevant field of study
#DCLPJ
Disney Cruise Line について:
クルーズ業界のリーダーであるディズニー クルーズ ラインは、家族が再会し、大人が元気を取り戻し、子供たちがディズニーが提供するすべての魔法を体験できる環境を提供します。ゲストは、カリブ海、バハマ、アラスカ、ヨーロッパなどへのエキサイティングな旅程で世界中の港から出航できます。成長を続ける当社の船団とバハマのディズニーの目的地に乗って、当社の優れた乗組員とキャストメンバーが、ディズニーだけが提供できる伝説的なディズニーサービスと魅惑的なエンターテイメントをゲストに提供します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Magical Cruise Company, Limited という事業部門の一つである Disney Cruise Lineでのお仕事です。
Magical Cruise Company, Limited は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。