Lead Data Analyst-Bookable Experiences
応募 後で応募 Job ID 10086769 勤務地－都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地－国 Walt Disney World Resort 掲載日 2024/04/29仕事内容:
About the Role & Team
The Walt Disney World Bookable Experiences Revenue Management team leverages data analytics to optimize revenue, develop yield strategies, and evaluate key business / performance drivers. Bookable Experiences encompasses all Walt Disney World bookable products including table service restaurants, dining events, activities, and merchandise experiences.
As a Lead Data Analyst you will be a key player in our data analytics and yielding efforts. You will work closely with cross-functional teams to analyze and visualize data, transforming it into actionable insights and recommendations. If you’re a self-starter with outstanding analytical skills who can use highly sophisticated data sets to deliver concise analytics and build influential presentations this role is the perfect opportunity make an impact at the Walt Disney Company.
The Lead Data Analyst for Bookable Experiences Revenue Management currently reports to the Senior Manager, Bookable Experiences Revenue Management.
What You Will Do
- Generate regular reporting and ad-hoc analysis of historical and current data to identify trends, anomalies, and opportunities within Bookable Experiences
- Translate complex analyses into actionable insights for presentation to Operations, key partners, and executive leadership
- Serve as primary liaison through project work to deliver enhanced and updated data streams for upgraded reservation systems
- Lead the data and reporting needs for the business during the development of a new best-in-class F&B revenue management system
- Develop and maintain SQL queries and scripts for data analysis and reporting
- Create and maintain data visualization dashboards using Tableau or similar tools to deliver insights and enable internal efficiencies
- Collaborate within Revenue Management and across the organization (Food & Beverage Operations, Pricing, Finance, Forecasting, Industrial Engineering, Decision Science, and Technology & Digital, Commercial and Customer Experience Intelligence (CCXI)) to understand data needs and provide actionable insights to drive business decisions
- Continuously monitor data quality and proactively address data-related issues
- Contribute to the development and optimization of data processes and workflows
- Develop and maintain positive service-oriented relationships with partners and Operations
- Provide optimal utilization assumptions and yielding practices, develop macro and micro strategies, and manage seating templates for table service locations
Required Qualifications & Skills
- Minimum 5 years of experience in data handling and manipulation in a programming language such as SQL, Python, SAS, Java, or other
- Strong problem-solving and quantitative skills
- Advanced knowledge of data visualization/business intelligence software, such as Tableau or Power BI
- Experience collecting and analyzing data and reporting on the results using Excel or a statistical software package
- Knowledge and understanding of technical integration and overall solution architecture
- Proven ability to extract and assimilate data from several sources and communicate analysis in a concise, easy-to- understand and actionable format
- Strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
- Relationship and communication skills to effectively build partnerships, including the ability to ask questions to gain understanding and influence others with differing points of view
- Strong ability to learn new tools, forecast trends, and enable actionable plans that can be monitored and reported on
- Proven ability to influence cross-functional teams without formal authority
Preferred Qualifications
- 5+ years of data analysis experience
- Master’s degree or equivalent in Data Science, Statistics, Computer Science, Industrial Engineering or related quantitative field
- Deep understanding of tools such as Jira, Confluence, Slack, Miro, Product, Board, among others
- Knowledge of Snowflake
- Revenue Management and/or Pricing or Forecasting Experience
- Knowledge of Food & Beverage Operations or data
Education
Bachelor's degree in Data Analytics/Science, Statistics, Industrial Engineering, Business Insights or related quantitative field
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Walt Disney World Resort について:
1971年の開園以来、ウォルト・ディズニー・ワールド・リゾートは、数多くのお子様やご家族の思い出作りに重要な役割を担ってきました。現在、世界中の何億人ものお客様が、ディズニーでのバケーションを楽しむために、この魔法のような場所を訪れます。クリエイティビティ、イノベーション、テクノロジーを組み合わせることで、同リゾートは、ディズニーの伝統的な物語とファミリー向けの新しいエンターテイメントへとお客様を惹き込みます。ストーリーテリングの豊かな伝統を受け、ウォルト・ディズニー・ワールド・リゾートのキャストメンバーは、細部まで行き届いた卓越した気配りと優れたゲストサービスを通じて、ディズニーの魔法を実現します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Disney Destinations, LLC という事業部門の一つである Walt Disney World Resortでのお仕事です。
Disney Destinations, LLC は、機会均等雇用主です。人種、肌の色、宗教、性別、年齢、国籍、性的指向、性自認、障害、保護を受けている退役軍人であるという立場、又はその他の連邦、州、若しくは現地の法により禁じられている事由に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。