Manager, Operating Participants
応募 後で応募 Job ID 10117978 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Disney Experiences 掲載日 2025/04/11仕事内容:
The Operating Participants & Real Estate team is composed of 20+ professionals located in Orlando at the Walt Disney World Resort (WDW) and Anaheim at the Disneyland Resort (DLR) and is responsible for the strategy, tenanting and oversight of third parties that operate on our resort property as tenants, including retailers, restaurants, hotels and service providers. It also identifies and executes strategic real estate transactions in and around WDW property. Overall, the Operating Participants team manages over 200 accounts that deliver operating income contribution to the sites. From a strategic perspective, the Operating Participants team leverages third-party brand strength and operational expertise to expand the diversity of complementary offerings at our Resorts, driving length of stay, capturing broader guest demographics on property and generating incremental guest visits from local residents.
We are seeking a Manager, Operating Participants – Account Management with experience managing contractual relationships to support the WDW team. Reporting to the Director, Operating Participants – Account Management, this role is based in Orlando.
Responsibilities:
Manage a varied portfolio of existing, large scale Operating Participant Tenants in alignment with organizational priorities and business needs
Responsible for understanding Tenant obligations and ensuring lease compliance and adherence to Disney Standards for Operating Participant hotels, retail, restaurant, recreation, cart & kiosk, and service provider operations
Partners with internal and external stakeholders to negotiate lease amendments and other related agreements
Leverage strong networking and relationship-building skills with internal and external partners to build consensus and drive work
Drive business performance and recommendations for the assigned portfolio in alignment to segment and organizational goals, priorities and metrics
Partner with internal and external stakeholders to develop new and enhanced Operating Participant business opportunities
Interact with internal and external executives in areas related to operational performance, lease negotiations and enforcement, financial discussions, etc.
Work independently to drive strategy focused on four main areas:
Drive business performance of your portfolio
Streamline effective processes
Prioritize work to achieve key priorities and goals
Ensure OP Tenants deliver on product and service excellence
Basic Qualifications:
Minimum 5+ years of commercial lease management and negotiation experience with national operators
Operational management expertise in retail, food & beverage, hotel and/or real estate management and development experience
Subject Matter Expert of lease agreements and other legal agreements and terms
Subject Matter Expert on lease enforcement efforts
Strong negotiation skills, specifically negotiation of lease agreement deal terms, both for new leases and renewal of existing leases
Proven capability to manage and drive strategy, problem solving, and the development of practical business solutions
Proven self-starter; motivated
Proven ability to communicate in a highly organized, persuasive, confident and credible manner when dealing with executive level partners (internally and externally)
Demonstrated success as an effective leader/partner/collaborator
Demonstrated skills in developing and maintaining effective business relationships
Demonstrated skills/experience with successful Project Management
Ability to work in a flexible environment with competing priorities – should have strong multi-tasking abilities
Solid financial acumen; ability to manage/forecast business trends; understanding of financial statements (P&L, Cash Flow)
Ability to influence Tenants and internal stakeholders
Demonstrated ability to work well in a fast-paced, dynamic environment
Demonstrated proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
Required Education:
Bachelor’s Degree in Business or related field
Preferred Education:
Master’s Degree in Business or related field
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Disney Experiences について:
Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Disney Experiencesでのお仕事です。
Walt Disney Parks and Resorts U.S., Inc. は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。