Quality Assurance Residential Facilities Coordinator

About the Role & Team

We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?"

Join our team in an engaging hourly Office and Technical (non-union) role where your contributions will directly support Quality Assurance management and both salaried and hourly staff. In this dynamic position, you’ll play a key part in our operations by generating and publishing insightful reports, maintaining essential databases and Quality Records, and scheduling important regulatory and department training. You’ll also process purchase orders, compile performance metrics, and provide Maximo data entry, ensuring that our workflows run smoothly. As a valued team member, you’ll assist with onboarding and off-boarding Cast, track budget data, and help develop new processes. You'll have the opportunity to coordinate department meetings, arrange travel, process expense reports, and provide vital clerical support. Additionally, you’ll handle confidential information and communication, working closely with internal business partners. If you’re looking for a meaningful role with varied responsibilities and the chance to make a real impact, this is the position for you!

You will report to the Sr Manager-Quality Assurance

This is a Full-Time role

What You Will Do

• Scheduling regulatory training and running status reports

• Scheduling department training (adding and removing in requirements in D Learn

• Submitting purchase orders and tracking status – new items and repairs

• Handling renewals of contracts for software and hardware maintenance for department equipment and UAL  

• Checking and distributing supplies and on-hand inventory

• Handling all vehicle related issues (lease, owned, and pargos) – maintenance, repairs, purchases, etc.

• Updating department bulletin boards – safety, legal standards, environmental, and general information

• Support Onboarding and off-boarding Cast Members

• Handling costuming issues

• Handling special projects - new vendors, run reports, preparing documentation for storage at Iron Mountain, etc.

• Provide general clerical support to include, coordinating department meetings, handle confidential information and communication, and backup other secretaries in the facility

• Support and provide Maximo data entry

Required Qualifications & Skills

• Demonstrate strong organizational and administrative skills

• Exhibit advanced proficiency in Microsoft Word, Excel, and Outlook

• Flexible with schedule, willing to work overtime and adjust hours as needed for the organization

• Confident, clear, and professional communication skills (spoken and written)

•  Maintains professionalism and integrity when working with sensitive or proprietary information.

Preferred Qualifications

• Familiar with Maximo 

• Proficient in standard office software programs and mobile electronic devices to include One Drive and Microsoft Teams

• SAP Knowledge and experience

Education

• High school degree or equivalent

Additional Information:

• This role is fully onsite, requiring five days per week in the Orlando FL office.

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