Workforce Analytics Manager
応募 後で応募 Job ID 10088049 勤務地－都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地－国 Walt Disney World Resort 掲載日 2024/04/24仕事内容:
We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?
The Transformation, Analytics & Strategy team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work. We manage relationships across multiple levels of the Walt Disney World site – up to and including regular updates to the site President. We are expected to understand complex processes from end to end and to drive value through solution design, development, and implementation.
Our sophisticated technological skills and positive relationships, make our team the partner of choice for teams both in and out of Workforce Management!
What You Will Do
Lead and contribute to the design, development, testing and implementation of Workforce Management data solutions – including automation and data warehouse management – to influence and support Executive and client decision-making and insight
Lead change management and collaboration with system and data end users to identify opportunities for new capabilities in information, analysis, and reporting on large and complex data sets
Lead troubleshooting of both data and code quality issues
Design and analyze large data sets from multiple disparate data sources (current, and new); create and present an understandable, actionable result that drives important financial, legal (labor compliance), Labor Relations negotiations, and operational decisions
Maintain an up-to-date knowledge of relevant IT technologies and development methods/tools. This may involve attending seminars, training events and reading relevant journals and technical documentation. Maintain a good working knowledge of development technologies currently in use
Provide flexible, intuitive, and low-maintenance solutions and data storytelling for complex scenarios and time-consuming problems
Extend and enhance existing solutions through periodic review and quality control checks
Lead and train compliance and confidentiality regarding all communication, data, intellectual property, etc.
Demonstrate strong relationship management skills including but not limited to, mentoring and guiding peers and colleagues, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders with a variety of objectives.
Make day-to-day decisions within scope, and have an awareness of when an issue or decision should be escalated to leadership for direction or visibility
Be a subject matter expert/specialist within their scope of work resulting in them being the partner of choice for executives and key decision-makers
Required Qualifications & Skills
4+ years of experience in data warehouse workspaces
Experience with data concepts like ETL, near-/real-time data, data ingest, data syndication, data curation, metadata, and workflow management.
Proficiency in SQL and database management systems (MySQL, MS SQL, PostgreSQL, Oracle, Snowflake)
Experience working with data manipulation and analytical tools (R, Dataiku, SSMS, PowerAutomate, PowerBI)
Familiarity with advanced analytics (AI, Statistical Analysis, Forecasting, Optimization, Machine Learning)
Solid understanding of data engineering, database security, backup, and recovery procedures
Preferred Qualifications
Prior Disney Experience
Workforce Management Experience
Experience with Python
Education
Bachelor's degree in Information Technology, Computer Science, Data Science, Operational Research, Industrial Engineering or related field or equivalent experience.
Additional Information
Disney offers benefits and a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
This job is located in Lake Buena Vista, FL
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Walt Disney World Resort について:
1971年の開園以来、ウォルト・ディズニー・ワールド・リゾートは、数多くのお子様やご家族の思い出作りに重要な役割を担ってきました。現在、世界中の何億人ものお客様が、ディズニーでのバケーションを楽しむために、この魔法のような場所を訪れます。クリエイティビティ、イノベーション、テクノロジーを組み合わせることで、同リゾートは、ディズニーの伝統的な物語とファミリー向けの新しいエンターテイメントへとお客様を惹き込みます。ストーリーテリングの豊かな伝統を受け、ウォルト・ディズニー・ワールド・リゾートのキャストメンバーは、細部まで行き届いた卓越した気配りと優れたゲストサービスを通じて、ディズニーの魔法を実現します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。
Walt Disney Parks and Resorts U.S., Inc. は、機会均等雇用主です。人種、肌の色、宗教、性別、年齢、国籍、性的指向、性自認、障害、保護を受けている退役軍人であるという立場、又はその他の連邦、州、若しくは現地の法により禁じられている事由に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。