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Lead Product Manager

応募 後で応募 Job ID 10125103 勤務地-都市 Celebration, フロリダ州, アメリカ合衆国 勤務地-国 Disney Experiences 掲載日 2025/07/01

仕事内容:

“We Power the Magic!” That’s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, PhotoPass and Merchandise lines of business, which includes Room and Tickets eCommerce and products such as Hey Disney!, MagicBand+, Disney Genie and Disney Genie+.

The Lead Product Manager is responsible for managing the strategic direction of technology and digital experience for the Disney Cruise Line business. Reporting to the Senior Manager of Product Management, the Lead Product Manager collaborates with leadership to establish and execute commercial strategies across latest technologies.

Key Areas of Focus:

  • Working with multiple products, teams, and interdisciplinary leaders in such areas as line of business Marketing, Sales, Technology, Operations, Project Management, Design, and Analytics to bring strategies to market that support business opportunities and enhance the digital Guest experience and increase online conversions and revenue.
  • Developing product strategies and implementation of capabilities and tactics that align with our strategic priorities, key performance indicators, and objectives & key results as defined by the business and our Technology & Digital organization.
  • Monitoring business and digital trends, Guest behaviors and expectations, emerging technologies and competitive intelligence to establish and prioritize the digital roadmap.
  • Cultivate a strong understanding of key performance indicators and regularly analyze weekly reports to detect trends and identify opportunities for enhancing digital performance.

What you will do:

  • Work to gather requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement.
  • Drive implementation of a business digital and technology roadmap by ensuring the development teams understand the product goals and priority.
  • Document features by translating the product concepts into user stories, epics and other appropriate product deliverables (e.g., project briefs, scope/requirement documents, Guest prioritized needs, etc.)
  • Primary representative for product management in all daily activities related to the roll-out of a product/enhancement, serving as an important resource for the team, escalating to leadership.
  • Support defect triage activities by working with technical, creative and production teams to identify cause through resolution, providing support and escalation for blockers/impediments.
  • Communicate with partners of multiple levels across Digital & Technology and the broader Disney organization through several mediums (ie. presentations, email, formal/informal meetings).

Basic Qualifications & Skills:

  • Minimum 7 years of product management experience in digital customer experience for a global or national brand(s), working with technology, design, project management, business and user experience teams.
  • Lead others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
  • Ability to use hard data to form assumptions and develop business cases.
  • Experience presenting out on Product performance and success of programs.
  • Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
  • Experience collaborating with and achieve results through partnerships with others and the capability to interact within all leadership levels.
  • Experience identifying technical, user and business issues in a organization. Experience with Agile software development methodology.
  • Consumer digital commerce platform experience is preferred but not required.

Preferred Qualifications:

  • Entrepreneurial mindset, proactive thinker with the ability to thrive in an often
    ambiguous, fast-paced environment.
  • Strong analytical and financial skills.
  • Experience with innovative and emerging technologies.

Required Education:

Bachelor's Degree or equivalent experience

#DISNEYTECH

その他:

DISNEYTECH


Disney Experiences について:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Walt Disney Attractions Technology LLC という事業部門の一つである Disney Experiencesでのお仕事です。

Walt Disney Attractions Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

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