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Hotels & Resorts Line of Business Manager-Recreation

応募 後で応募 Job ID 10120556 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Walt Disney World Resort 掲載日 2025/05/19

仕事内容:

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates
everything we do. At Disney, you’ll help inspire that magic by enabling our teams to
push the limits of entertainment and create the never-before-seen!
You will be a part of the Hotel and Resorts Line of Business (LOB) team supporting the recreation department within Lodging Operations focused on the Walt Disney World Resort Collection. The team utilizes subject matter expertise and strategic influence to implement innovative solutions and provide a strategic vision to best position Disney hotels for success as measured by business results, cast and guest outcomes, and environmental impact. This team develops uniquely Disney strategies, processes, and experiences to advance the Guest experience, the Cast Member experience, and to drive business improvements and consultation with other domestic and international sites! You will report to the Manager, Hotel and Resorts Line of Business, Recreation.

What You Will Do

  • Provide strategic direction, analysis, and consultation while independently assessing, influencing, and supporting forward-looking Walt Disney World Hotels & Resorts
  • Effectively lead projects and workstreams with the ability to handle multiple priorities, holding self and others accountable
  • Provide updates to all levels of leadership, while effectively communicating with operations and key support partners
  • Help shape new development and growth, expansion projects, expenditures/contracts, labor/scheduling impacts for existing and future operations through your subject matter expertise
  • Develop and execute standardized processes, procedures and recommendations that advance the hotel and resorts, and Guest/Cast experience
  • Responsible for implementation of initiatives related to the overall Guest experience: guest service and brand standards, regulation, training, etc.
  • Create presentations that support and advance our strategic initiatives with operations partners and senior leadership
  • Act as liaison between sourcing and our vendors to ensure service and contract fulfilment from all parties
  • Provide analysis and direction from internal and external auditing partners in our safety critical roles
  • Act as liaison between operations and key partners regarding emergency response in our resort aquatic facilities

Required Qualifications & Skills

  • 5+ years of leadership experience in recreation operations or equivalent business, with a focus on safety, strategy and brand management
  • Organization and time management skills, with attention to detail
  • Ability to be flexible with work schedule, including weekends, variable shifts and holidays
  • Proficient in basic computer functions necessary to operate in a Windows environment, and adaptable to new technology; including Smartsheet, Powerpoint, Power BI, Teams, and Sharepoint associated products
  • Ability to resolve conflict and serve as a trusted advisor for peers, partners, and operational leaders
  • Extensive knowledge of recreation operations, pool health and building codes, and event planning and execution
  • Hotel & Resort operations management, with exposure to multiple lines of business
  • Ability to independently assess and recommend operational enhancements and solutions to all hotel sites
  • Act as a consultant to other line of business teams world-wide as needed, including water parks
  • Financial acumen to lead projects and related resources
  • Ability to translate enhancements and changes to a business audience
  • Partnering, relationship, negotiation, influencing, and communication skills

Education

  • Bachelor’s degree or related college education, or relevant related experience

Preferred Education

  • Ability to obtain an Aquatic Facility Operator Certificate within 6 months
  • Ability to obtain an International Lifeguard Training Program License or equivalent knowledge within the first 6 months

Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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Walt Disney World Resort について:

1971年の開園以来、ウォルト・ディズニー・ワールド・リゾートは、数多くのお子様やご家族の思い出作りに重要な役割を担ってきました。現在、世界中の何億人ものお客様が、ディズニーでのバケーションを楽しむために、この魔法のような場所を訪れます。クリエイティビティ、イノベーション、テクノロジーを組み合わせることで、同リゾートは、ディズニーの伝統的な物語とファミリー向けの新しいエンターテイメントへとお客様を惹き込みます。ストーリーテリングの豊かな伝統を受け、ウォルト・ディズニー・ワールド・リゾートのキャストメンバーは、細部まで行き届いた卓越した気配りと優れたゲストサービスを通じて、ディズニーの魔法を実現します。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

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  • ホテル/リゾート, Lake Buena Vista, フロリダ州, アメリカ合衆国削除